Privacy Policy, Terms & Conditions

Privacy Policy

Asking Opinion is engaged in the business of collecting research data from consumers panel, which it recruits and maintains across various countries in the world.
We've created policies and terms to demonstrate information regarding privacy and privacy regulations as applicable under various local and international laws.

Asking Opinion is our proprietary panel through which we conduct user registration, surveys, and reward programs in the form of incentives (Cash or Coupons).
This Policy tells you about your rights and choices with respect to your Personal Data, and how you can contact us to update your contact information or ask questions about our privacy practices. Registration and services are subject to the privacy policy and our Terms & Conditions.

It is important to understand what information we collect during registration with Asking Opinion while profiling and participating in a survey. This privacy statement would also give you a detailed understanding of the way your information is processed. This privacy statement applies to information collected on Asking Opinion in case of opt-in, either online, through device surveys, or app. Asking Opinion shall wherever applicable provide a specific purpose and requests for your consent. To access the services that we offer, you are generally required to register with Asking Opinion, and later on, you may choose to establish which form of services you intend to access.

If you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the panel and for us to respond to queries in a detailed manner. However, you would be eligible to access other parts of our panel and services apart from those that you have not given consent to go ahead with.

There are certain aspects of this policy, which will be applicable to you only if you are residing or a citizen of the European Union and planning to take part in our surveys. you are required to keep us informed about the same since you will be subjected to additional data protection rights if you are operating from the European Union as per the GDPR. You may write us to inform the specifics of your association with the EU by reaching out to us at support@askingopinion.com.

Personal Information Collection and Use:

We request personal data when you register with our panel(web) or mobile application, which includes your name, address, email address, phone number, date of birth, occupation, education, and gender. In addition, we collect personal data when you participate in a survey or during profiling and redemption of rewards and incentives. We assign you a unique identification number when you sign up for the panel. In the profiling context, you may choose to provide personal data about you, such as health and medical conditions, sexual life, political opinions, race/ethnic origin, religious and philosophical beliefs, and trade-union membership. Where required by law, we obtain your explicit consent for the processing of your sensitive personal data.

Asking Opinion processes your personal data for research and surveys in the following way:

• Contacting you to invite you by email to take part in surveys and when permitted by you, we send you electronic marketing communications, keeping you informed about the ongoing activities of Asking Opinion.
• Providing you with information about rewards or gift options given to you by Asking Opinion as a result of your participation in survey requests.
• Undertaking research surveys on behalf of third parties.
• Keeping you informed and obtaining your valuable views on products, services, and activities of Asking Opinion.

The administration of your membership of Asking Opinion Panel.

Statutory and regulatory compliance.

Processing any inquiries raised by you and other communications initiated by you in relation to your dealings with Asking Opinion and any services provided by Asking Opinion, or its legal entity, Asking Opinion Ltd.

We may also use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such non-personally identifiable information with or to our affiliates, and partners by pseudonymising personal data. In addition, we may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal proceeding, or governmental request.

We only retain the personal data collected from you as long as your account is active or otherwise for a limited period of time as long as we need to fulfill the purposes for which we have initially collected it unless otherwise required by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may, if necessary process your information on a server located outside your country of residence. Currently, we are using Microsoft Azure to secure and safely store your information.

We may transfer all or part of its business or assets to a third party after receiving your consent. Your information or Personal Information may be a part of such business or assets. Such transfer of information may be outside your country of residence also. We store the data for as long as it is necessary for us to receive information from your end, typically information associated with your account will be kept until your account is deleted. In terms of deletion of your data, you would be given an option of the right to the erasure of your information from our database. Should you choose to exercise this option, we would take your request into account and delete your information from our systems.

Cookies:

Only information collected by cookies as specified in this section of our Privacy Statement is automatically collected from users of the site. In the event that we do collect any personal data about visitors to the site, it is available only to Asking Opinion. Site users may disable the installation of cookies or delete cookies installed by Asking Opinion or its clients. To do so you should modify your browser settings click on the help section of your Internet browser and follow the instructions. Cookies are small files that store certain data on a device. Session cookies expire when you close your browser. Persistent cookies remain on your device until deleted or once they reach a defined expiration date. You may set your browser to notify you when you receive a cookie.

Log Files:

Asking Opinion records details of individual accesses to its web pages. This information may include details of Internet IP addresses and browser types. We use this information to provide a more relevant user experience for you. In addition, we use your IP address to help diagnose problems with our server and to administer our Web site. Access by third parties to full log files may be allowed under controlled circumstances for the purposes of auditing. Abstracted log information not showing individuals' actual Internet addresses is provided to third parties.

Sharing:

We may share your personal information a unique identification number, zip code/postal code, gender, marital status, education, ethnicity/race (where permitted by applicable law, we do not provide your information to any third party MR companies if the data privacy laws of the country that you reside in restricts us from doing so), employment-related information, and non-personally identifiable information on household members, with third party sample/market research companies for the purpose of identifying survey opportunities that you may be eligible for, through the Third Party MR Companies. We may share information to protect the rights and property of the Company, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use. Also, the information may be shared by us in an emergency. This includes protecting the safety of our employees and agents, our customers, or any other person. We may also share your information with our qualified specialists to improve your user experience. If you are eligible for a survey opportunity, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the survey. We do not share your name, email address, or phone number with the Third Party MR Companies. If you have any questions about this data sharing or want to opt out of the data sharing please contact us at support@askingopinion.com.

Opt-Out / Unsubscribe policy

If you choose to unsubscribe / opt-out Asking Opinion or require to cease your personal data, you may automatically discontinue by clicking on Unsubscribe after logging to Asking Opinion or any email communication (Every email has an Unsubscribe link provided). By following the appropriate directions, your record will be marked as In-Active, and you will no longer receive any mail from Asking Opinion.As an alternative, you may send an Email directly to support@askingopinion.com.

Security of personal information:

Asking Opinion Ltd, we take adequate steps to help protect your personal information. However, you acknowledge that no company can fully prevent security risks and we do not under any circumstances represent that the website is free from any harmful elements including but not limited to viruses, spyware, cancelbots, Trojans, and such applications which may be placed on the website without the knowledge of the Company, however, the Company shall take all necessary and reasonable steps mentioned below to ensure that the website is free from the above-mentioned programs.

FOR RESIDING IN, OR A CITIZEN OF, THE EUROPEAN UNION:

GDPR regulations, we take the following steps to ensure that your data is safe and secure:

• We pseudonymized data and encrypt sensitive & special categories of personal data.
• We maintain ongoing confidentiality, integrity, availability, and resilience of processing systems and services.
• We have the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.
• We have a dedicated process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing of your data.
• We have contracts with third parties to ensure that the same level of protection is accorded to the data transferred to third countries or international organizations.
• In case your data is being shared with any third party then you would specifically be made aware of the names of such third party to whom your data is being shared after receiving explicit consent from you.
• Where we have given you (or where you have chosen) a password that enables you to access all or certain parts of our website, you are responsible for keeping this password confidential. We require you not to share passwords with anyone.

Asking Opinion Ltd complies with the privacy requirements as set forth by the European Union's data protection regulation GDPR (General data protection regulation) regarding the collection, use, and retention of personal information.

Asking Opinion ensures adherence to the principle listed below.

• Personal information is processed lawfully, fairly and in a transparent manner in relation to the data subjects ("Lawfulness, fairness and transparency")
• Personal Information is collected for a specified, explicit and legitimate purpose and not further processed in a manner that is incompatible with those purposes ("Purpose limitation").
• Personal information is adequate, relevant, and limited to what is necessary in relation to the purpose for which it is processed ("data minimization").
• Information is accurate and where necessary, kept up to date; every reasonable step is taken to provide that personal which is inaccurate, having regard to the purpose for which it is processed, is erased or rectified without delay ("accuracy").
• Information is kept in a form that permits the identification of data subjects for no longer that is necessary for the purpose for which personal data is processed ("storage limitation").
• Information is processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organization measures ("Integrity and confidentiality").

FOR CALIFORNIA RESIDENTS:

Your Rights Under the California Consumer Protection Act of 2018 ("CCPA")

You have the right to request that we provide you with details about the personal information we collect, use, disclose and sell. You can submit your request to support@askingopinion.com.

Asking Opinion reserves the right to verify your identity to our satisfaction, including by asking you to log into your account if you have one.

You are entitled to receive the following:

• The categories of your personal information that Asking Opinion has collected in the preceding 12 months.
• The categories of sources from which that information was collected.
• The business/commercial purpose for the collection or selling.
• The categories of third parties with whom Asking Opinion shares personal information.
• The specific pieces of personal information Asking Opinion has collected about you.
• The categories of personal information that Asking Opinion has disclosed or sold in the past 12 months.

Right to Request Deletion of Personal Information

• You have the right to request deletion of the personal information we have collected about you.

Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights

• You have the right not to receive unlawful discriminatory treatment by Asking Opinion for the exercise of your privacy rights under the CCPA.
• You have the right to opt out of the sale of your personal information by Asking Opinion.
• You may request to opt out by sending an email to support@askingopinion.com.

Asking Opinion collects personal information from research participants during registration with a panel, during participation in a survey, and in connection with the receipt and redemption of incentives.

The categories of personal information we may collect include:

• Name
• Address
• Telephone number(s) (including home, cell, and/or business telephone numbers)
• Email address
• Date of Birth or Age
• Internet Protocol address(IP Address)
• Unique device identification number (such as identifiers for analytics or advertising)
• Network provider user ID (a number uniquely allocated to you by your network provider)
• Media Access Control (MAC) address
• International Mobile Equipment Identity
• Unique cookie identifiers
• Internet or other electronic network information collected through automated means such as:
  • Information about your device
  • Geolocation
  • Cookies
  • Log files
  • Digital fingerprinting
  • Browsing activity
• Professional or employment-related information, including occupation, and education information.
• Additional content/material you submit, including photos, videos, and/or similar content.
• Characteristics of potentially protected classifications under California, federal or international law (e.g., health and medical conditions, sexual orientation or sexual life, political opinions/views, race/ethnic origin, gender, religious and philosophical beliefs, and trade-union membership), and other medical information.
• Demographic information.

All of the information above was collected for the purposes described here.

In CCPA terms, these purposes, which are described further in that section of our Privacy Policy, include but are not limited to the following examples:

• Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with the CCPA and other standards.
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
• Debugging to identify and repair errors that impair existing intended functionality.
• Performing or using services, including maintaining or servicing accounts, providing customer services, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing or using advertising or marketing services, providing or using analytic services, and providing or using similar services.
• Undertaking activities to verify or maintain the quality or safety of services and devices, and to improve, upgrade or enhance services and devices.
• Facilitating the operational purposes of Asking Opinion or our service providers.

Notification of Changes:

We may revise this Privacy Statement from time to time. If we decide to change our Privacy Statement, we will post the revised policy here and notify you. We suggest you periodically consult this Privacy Statement to see the relevant changes made to this statement. Please note that our rights to use your personally identifiable information will be based on the Privacy Statement in effect at the time, the information is used.

Children's privacy:

Asking Opinion Ltd services do not collect any information from any child without consent from his/her parents or legal guardian. If Asking Opinion Ltd services learn that a child under the age of 18 has submitted personally identifiable information online, in contravention of these measures, Asking Opinion Ltd will take all reasonable measures to delete such information from its databases and not to use such information for any purpose.

Data Privacy Principles:

Security of personal data:

As per the GDPR regulations, you will have the below rights for being a data subject (for the purpose of this clause you will be defined as an "Individual")

An individual has the right to receive the personal data concerning him or her, which he or she has provided to a controller in a structured, commonly used, and machine-readable format and has rights to transmit to another controller without hindrance from the controller to which personal data have been provided.

An individual has the right to object, on the ground relating to his or her particular situation, at any time, to the processing of personal data concerning him or her including profiling based on those provisions. The controller shall no longer process personal data unless the controller demonstrates controlling legitimate grounds for the processing which override the interests, rights, and freedoms of the individual or for the establishment, exercise, or defense of legal claims.

An individual has the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.

An individual has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her is being processed and where that is the case, access to the personal data and the following information is provided.

The categories of personal data concerned.

The recipient or categories of recipients to whom the personal data has been or will be disclosed, in particular, recipients in third countries or international organizations.

Where possible, the envisaged period for which the personal data will be stored or if not possible, the criteria are used to determine the period.

The existence of the rights to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data is subjected to such processing.

The right to lodge a complaint with a supervisory authority.

Where personal data is not collected from the data source, any available information as to their source, an individual has the right to obtain the rectification of inaccurate personal data concerning him or her from the controller without undue delay.

An individual has the right to obtain the erasure of personal data concerning him or her from the controller without undue delay.

An individual has the right to obtain restriction of processing in a situation where the accuracy of the personal data is contested by the data subject, the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.

The notification of personal data breaches with serious impact on individual privacy will be reported to the supervisory authority and the communication of personal data breaches of data subjects.

Compliance and cooperation with regulatory authority:

We regularly review our compliance with our privacy notice. We also adhere to regulatory frameworks including GDPR (General Data Protection Regulation), CCPA (California Consumer Protection Act), DPDP Act INDIA (Digital Personal Data Protection Act, 2023), and other applicable regulations around private data protection.

When we receive formal written complaints, we will contact the person who made the complaint to follow up. We will work with the appropriate regulatory authorities, including local data protection authorities to resolve any complaint, the personal data that we cannot resolve with the data subject directly. Also, by accessing this Website and its contents, you understand that data privacy laws may vary across various jurisdictions and you would be subjected to the laws of the country under which you reside.

Questions

Asking Opinion Ltd @*(A product of Ronyellow Market Research Private Limited)*@

343 Preston Street, 11th Floor,
Ottawa, ONTARIO K1S 1N4, CA

For information related to privacy and data protection, you can reach us at support@askingopinion.com