Frequently Asked Questions

Asking Opinion is a leading online market research survey and panel company. We specialize in delivering valuable consumer insights through our comprehensive online panel services, catering to both emerging and established markets worldwide. Our platform seamlessly connects consumers and merchandisers, facilitating meaningful interactions and collaborations. With millions of active users around the globe, we have established a robust community where individuals can freely share their opinions and ideas.

We deeply value the time and effort our respondents invest participating in our surveys, and as a token of appreciation, we reward them with points. These points can be redeemed by our respondents at any time, as there is no minimum point balance required to claim rewards. We strive to create a rewarding experience for our community members and ensure their voices are heard.

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The only requirement for joining our panel is that you must be 14 years of age or older.

Joining Asking Opinion Panel is absolutely free! Simply click on Join Us to register and receive bonus welcome points as a token of our appreciation.

To become a member of Asking Opinion Panel, just click on Join Us and provide accurate basic details. It's crucial to enter these details correctly to ensure that you receive the maximum number of qualifying surveys tailored to your profile.

Safeguarding your information and personal data is of utmost importance to us. We prioritize your privacy and ensure that all details you provide are securely protected. Rest assured that we have strict policies in place to prevent any sharing or selling of your information to third parties.

In accordance with the General Data Protection Regulation (GDPR), we uphold the highest standards of data protection for transactions occurring within European Union (EU) member states. This regulation is specifically designed to safeguard the personal data and privacy of EU citizens.

Your personal data will be utilized exclusively for market research purposes. We adhere to the codes set forth by ESOMAR and the Insights Association, as well as all relevant data protection laws and regulations, to ensure proper processing of the data.

If you have forgotten your password, please visit the Login Page, where you will find a link to reset it. By clicking on the link, you will be directed to a form where you can enter the email address or username associated with your account. Subsequently, a password reset link will be sent to your registered email address, accompanied by instructions on how to proceed with resetting your password.

To access your account and view its details, please log in to the panel. Once logged in, you will find the 'change password' navigation menu located at the top right corner of the page. Simply click on that menu to proceed with changing your password.

Unfortunately not. We strictly enforce a policy of allowing only one Asking Opinion Panel account per household. If multiple accounts are detected within the same household, there is a possibility of account suspension or closure. Thank you for your understanding and adherence to this policy.

Absolutely! We highly encourage and reward you for referring friends and family members to join Asking Opinion Panel. However, kindly note that our policy permits only one account per household. Additional accounts beyond this limit may result in suspension or closure. We appreciate your understanding and cooperation in adhering to this guideline.

You can redeem your Asking Opinion points by visiting the Rewards area of our website. Once you submit your redemption request, it will be processed within 3 business days, often even sooner.

Claim your reward from a choice of hundreds of different Gift Cards, Prepaid Cards, Charity Donations, or even Cash with a direct PayPal payout.

After logging in, you can easily check your current points balance by visiting either the User Info or Rewards sections of our website. In these areas, you will find the information regarding your accumulated points and can track your balance easily.

You have the flexibility to redeem your points at any time, as there is no minimum balance requirement. However, we recommend that you consider redeeming your points once you have accumulated at least 100 points, which is equivalent to $1 USD. This ensures a more substantial reward and maximizes the value of your points.

Occasionally, we may reward you with points for attempting surveys, even if you were unable to complete them. These points can be redeemed for rewards once your balance reaches a minimum of 1000 points. However, if you have successfully completed at least one full survey, you have the option to redeem your full balance for one of our rewards, regardless of the total points accumulated. We aim to ensure that your efforts are fully recognized and provide you with flexibility in redeeming your rewards.

When you choose to redeem your points for a PayPal cash reward, it's important to note that you may encounter a PayPal commission charge. These charges are imposed by PayPal and are beyond our control. However, please be aware that there are no commission charges associated with redeeming points for rewards such as Amazon eGift Cards, Tango cards, or any of our other gift cards. We strive to provide a variety of reward options with minimal fees to ensure a satisfying redemption experience for our members.

You will get a Reward Link via email, and to redeem reward of your choices follow these steps:
1. Click the redemption URL in the reward email you received.‍
2. Spend your reward on one or more rewards from the catalog of popular brands.‍
3. Select Add to Cart.‍
4. Enter your name and email address, and check the box after reading the terms.‍
5. Click Complete My Order.‍
6. Check your inbox. Your gift cards will be sent to the email address you provided.

To refer friends or family members to join Asking Opinion, you have two options:

1. Referral Form: After logging in, navigate to the Referrals section of the panel. There, you will find a form where you can enter the name and email address of the person you wish to refer. Click the Submit button to send them an invitation.
2. Individual Referral Link: At the bottom of the Referrals page, you will find your unique referral link. You can share this link on social media pages, websites, or through emails to individuals you know. However, please ensure that you do not engage in sending spam emails. Accounts found in violation of this policy may face suspension or closure.

We encourage you to refer others to join Asking Opinion and appreciate your understanding and compliance with our guidelines regarding the responsible use of referral methods.

Absolutely! When your referred individual successfully completes their first survey, we will reward you with 100 bonus points as a token of appreciation. Furthermore, if you manage to refer 10 or more individuals, we will credit your account with an additional $10, acknowledging the time and effort you've dedicated to spreading the word about Asking Opinion. We value your participation and the growth of our community, and we want to recognize your contribution accordingly.

Once you have logged into Asking Opinion, you can easily view all of your referrals and their statuses on the Referrals page. This page provides a comprehensive overview of the individuals you have referred, allowing you to track their progress and status within the referral program. Simply navigate to the Referrals page to stay updated on the referral activity associated with your account.

To receive your Bonus Welcome Points, we kindly request that you complete your profile questions. It's essential to provide the necessary information in your profile as accurately as possible. Once you have updated your profile, the Bonus Welcome Points will be automatically credited to your account. Ensuring your profile is complete helps us tailor surveys and opportunities that align with your interests and demographics. Thank you for taking the time to complete your profile and enjoy your Bonus Welcome Points!

As a warm welcome to our panel, we are delighted to offer you welcome bonus points immediately after you sign up. To redeem these points, we kindly request that you complete at least one survey in its entirety. Once you have successfully completed a survey, you will be eligible to redeem and enjoy the benefits of your welcome bonus points. We appreciate your participation and look forward to your valuable insights as a member of our panel.

We provide rewards in the form of Points, where 1 point is equivalent to 1 cent in USD. This means that the value of the points you accumulate can be directly translated into cash or gift card rewards. As you continue to earn points through various activities on our platform, you can redeem them for exciting rewards based on their corresponding point values. We aim to make your rewards straightforward and transparent, ensuring that your efforts are duly recognized and rewarded.

In the majority of cases, your points will be awarded immediately upon completing a survey. However, there are rare instances where our clients provide us with the completion status after you have finished the survey. In such cases, your points will be updated automatically once we receive the necessary information from our clients. Rest assured that any delayed point updates will be taken care of, and you will receive the appropriate points based on your survey participation. We strive to ensure a seamless and accurate points system for our members' benefit.

For the best survey-taking experience, we advise using the latest versions of web browsers. Outdated or older versions of web browsers may not fully support the survey scripts, potentially leading to compatibility issues. To ensure optimal functionality and compatibility, we recommend avoiding the use of Internet Explorer. Instead, we suggest utilizing modern web browsers such as Chrome or Firefox, which provide comprehensive support for the survey scripts used by our clients. By using a supported browser, you can enhance your survey-taking experience and minimize any potential technical difficulties.

Once you have successfully completed a survey, your points will be awarded to you. However, there are instances where our clients may not immediately send the completion status as you finish the survey. Consequently, you may not see the Congratulations Message immediately after completion. Rest assured that your points will still be credited to your account once our client provides us with the completion status. You can track the update of your points balance, and when the completion status is received, the appropriate points will be added accordingly. We strive to ensure accurate and timely point crediting for our members' survey participation.

There are several reasons why an account may be flagged as fraudulent. These reasons include:

1. Failing our verification process: If the information provided during the account verification process does not meet our criteria or is deemed inaccurate, it may result in the account being marked as fraudulent.
2. Operating multiple accounts: Maintaining multiple accounts within our system is not allowed and can lead to an account being flagged as fraudulent.
3. Using a known fraud proxy or anonymous IP address: If an account is associated with a proxy or anonymous IP address that is known for fraudulent activities, it may raise suspicion and result in the account being marked as fraudulent.
4. Using multiple or changed inter country ISP connections: Frequent or sudden changes in internet service provider (ISP) connections across different countries may raise concerns and lead to an account being flagged as fraudulent.
5. Not using compatible browsers: To ensure optimal functionality and security, we recommend using compatible browsers such as Mozilla Firefox and Google Chrome. If an account is consistently using incompatible or unsupported browsers, it may be considered suspicious.

These measures are in place to maintain the integrity of our community and protect the interests of our members. If you believe your account has been marked as fraudulent in error, please reach out to our support team for further assistance and clarification.

We apologize for any inconvenience caused. If you wish to close your account, we understand your decision. Please contact us directly, and our team will assist you in closing your account. We appreciate your participation and value your feedback. If there is anything we can do to address your concerns or improve your experience, please let us know.